In response to the latest Australian Government restrictions, Lone Pine will be closed as of Thursday 26th March 2020.
Our team of dedicated wildlife keepers will still be working tirelessly behind the scenes, caring for all of our animals and continuing training and enrichment programs, to keep them happy and healthy.
Online Ticket Holders:
If you have purchased a ticket to Lone Pine via our direct website (www.koala.net), which has not yet been redeemed, you can either:
- · Keep your ticket and visit us at a later time (validity extensions available)
If you have purchased a ticket via a third-party reseller (i.e Travello, Viator, Expedia), please contact them directly for assistance.
Yearly Pass Members:
If you are a current yearly pass member, your membership will be extended by a minimum of one month.
All members will be kept up to date via email, so please ensure we have your correct email address on file. You can check this by emailing our team on .
Wildlife Experiences (inc. school holiday programs):
If you have booked a Premium Wildlife Experience, Junior Keeper for a Day program, or Sanctuary Sprouts program, you can either:
We thank you for your continued support during this challenging time, and look forward to seeing you at Lone Pine some day soon!