Confirmation of booking request: Registration of your interest does not automatically guarantee an excursion date. Completing this online form does not automatically guarantee an excursion date. Dates are held and your booking in confirmed once you receive a confirmation email from the Education Team.
Optional extras: Changes made 10 or fewer working days prior to excursion are not guaranteed.
Chaperones: Chaperones are counted as all adult accompanying persons. Staff, support staff, parents/guardians, carers etc.
Free of charge chaperone policy: 1 chaperone for every 10 students (1:10). 1 chaperone for every 1 special needs student upon presentation of carer card or letter from centre director/principal (1:1). Chaperones in excess of the free ratio will be charged at Lone Pine Koala Sanctuary's standard retail entry rate ($38 each).
Cancellation and postponement: Bookings cancelled or postponed 10 or more working days prior to the excursion date are not charged. Bookings cancelled or postponed less than 10 working days leading up to the excursion may incur a 50% charge. This charge does not apply for extreme weather conditions. Failure to attend an excursion without notice will be charged the full cost of the excursion.
Prices: All prices are inclusive of GST and are subject to change without notice. Students, chaperones and optional extras not included in this online form or are not confirmed as additions prior to your excursion will be required to pay full retail rates. Payment must be made in one payment to receive rates listed on this form.